Common questions and support documentation

Most Popular Articles

• Can I speak with someone over the phone?
• How do I cancel my subscription?
• How long does it take to get my Crate?
• I'm missing an item in my Crate or it came damaged
• I have contacted Pup Mom Crate but have not gotten a response
• Can I get a refund?
• My tracking information has not updated
• I received a damaged product
• I cancelled my subscription. Why did I receive a box?
• Can I personalize my Crate?